Customer Support
Clients
The full client book — health, ownership and monthly value at a glance. Support and account management share a single source of truth.
Total clients
24
Active retainer
12
Onboarding
2
Avg. tenure
14 mo
Directory
All clients
- L
Lumi Skin
Skincare
Dina K.
Feb 2024
ETB 85k
Healthy - B
BrightPath
Education
Priya S.
Jul 2024
ETB 120k
At risk - N
Nova Foods
FMCG
Dina K.
Sep 2023
ETB 150k
Healthy - K
Kio Apparel
Fashion
Priya S.
Jan 2025
ETB 64k
Healthy - S
Saffron Studio
Hospitality
Dina K.
Apr 2026
ETB 54k
Onboarding - U
Urban Bloom
Home & garden
Priya S.
Mar 2024
ETB 72k
Healthy - H
Halal Eats
Food
Dina K.
Dec 2023
ETB 90k
Healthy - J
Jember Jewels
Luxury
Priya S.
Apr 2026
ETB 48k
Onboarding
At risk
BrightPath needs attention
Shoot rescheduled twice this month, and approvals are slowing. Recommended: a check-in call from the account manager this week.
This week
Remember to reach out
- Today
Hana (Lumi Skin)
Brand anniversary — send card
- Apr 26
Abel (Nova Foods)
Birthday
- Apr 29
Tigist (Urban Bloom)
1-year client anniversary